He is THE best Rep Hayward has. He has the knowledge to do it all! Here is the key with Andrew, he answers the phone or calls you right back! If you need technical help on site or over the phone he has the knowledge to take care of everyone! Not your normal equipment rep, Andrew knows his products and knows how to take care of his customers! He will train you or your guys so you know what you are doing when you are on site by yourself. Absolutely incredible guy that loves what he does!