Abby started out with our company about three years ago and when she started, she impressed me from the very beginning with her need for knowledge. She was my only employee whoever decided not to come out of training and took an extra two weeks to make sure that she knew everything and knew it 100% before going in the field. once in the field, Abby became a superpower she was able to troubleshoot, solve problems and run a service route better than anyone I had ever seen. Soon after she decided to take her skills and start learning the maintenance and repair end of things. She was a natural. It wasn’t long after that we opened our first Retail location which Abby has taken over, runs fully, and is not just there trying to push Products but is there helping people learn about their pools and understand a new way of solving problems. Abby holds multiple certifications in the field. She also has become my right hand and handles everything from phone calls to accounting Too payroll, and even is ready to go and handle the field when needed. My other technicians can count on her to answer the phone to answer questions they may have and help walk them through any situation in the field. And at the incredibly young age of 23, and being 21 when she came to us, she has shown that she truly is a fully well-rounded superpower for this industry. I’ve had other companies try to poach her to which she has politely put them down. Abby is loyal. She’s a hard worker, highly educated, and someone I depend on every day there is no person more deserving of a perfect POOL girl award than Abigail Crosby.